Submit a request
New user guide
Cryptocurrency Exchange 101
Over The Counter (OTC) 101
How do I buy Cryptocurrencies?(OTC)
How to Enhance My Account Security?
Which verification do I need?
I can’t receive emails from OTCBTC
My Google Authenticator login failed
Verify my account with my passport
Set up my Google Authenticator
I lost my Google Authenticator
I can’t pass Identity Verification
How to Deposit to OTCBTC？
Why hasn’t my deposit arrived?
Why are EOS/ETH addresses the same?
Opps! I deposited to a wrong address
Why hasn’t my withdrawal arrived?
How to withdraw to my wallet?
How to check TxID of my withdrawal?
I failed to create a withdrawal address
What is EOS Airdrop Market?
How to use OTB 50% discount?
Different prices on listing/ordering pages?
What to do if my paid order expires?
What is a Fixed Offer?
What is price fluctuation system?
See all 7 articles
Introduction to Cryptocurrency
What is KARMA?
What is eosDAC?
What is ADA(Cardano)?
What is ICTA?
What is TRX?
What is NEO?
See all 57 articles