There are two methods of Identity Verification in OTCBTC: for users in Mainland China and for users in other countries and regions.
This tutorial is for users in other countries and regions. Please click here for Mainland China identity verification (in Simplified Chinese).
Step 1: Select verification method
Click Identity Verification in My Account and then click Start Verification in Other countries and regions.
Step 2: Fill in your name and ID
Please fill in your full name (first name and last name), and your ID (passport, driver license or national ID). Click Next to continue.
Step 3: Select ID Type
Click Start ID Verification and choose where you are located in Choose Issuing Country. The system will automatically show you the available ID Type options in that country/region. Click the ID type you would like to verify with, for example, Passport.
Step 4: Upload ID and face image
- Upload your ID image following the instruction, and then click Confirm to continue
- Upload your face image following the instruction, and then click Confirm to the next step
Step 5: Complete the verification
The system will check your ID and face image quality. When it’s done, you will see a message saying 'Already submitted. Please wait for the result'. You may return to My Account and refresh the page for the result (normally completed within 10 minutes). The verification result will also be sent to you by email.