I can’t pass Identity Verification
- Use ID card or passport for Identity Verification according to your country/region.
- Our system usually verify within 10 minutes automatically.
- Each user is allowed to have only 3 chances to apply for Identity Verification.
- If you choose to apply with your passport, you will need to upload 2 pictures, which are the profile page of the passport and your own profile photo, respectively.
- If you choose to apply with your ID card, you will need to upload 3 pictures, which are the front side of your ID card, the other side of your ID card, and your own profile photo, respectively.
- You will have 30 minutes to complete the application, including the upload of your picture and entering your information. Please complete within the time limit, or you will fail the application.
- Before uploading, make sure your picture is organized and clear. The picture should be PNG or JPG file and smaller than 8 Mb.