To prevent the loss of your coin from being transferred to a wrong address, you need to create address on list first, such as your deposit address at exchanging center or the wallet storing your coins. Our system will verify the correction of the format of created address, in order to guarantee your withdrawal successful.
If you failed to create an address, the reason might be:
- OTCBTC doesn’t support internal transfer due to security concern. You will fail to transfer between OTCBTC accounts.
- It will fail if you entered the wrong address of your cryptocurrency. (Ex: Accidentally entered BTC address at the withdrawal of ETH, or missed some letters of the address.)